Individualised Support

This service is based on individual support plans and day-to-day care requirements. Support is adapted to the person’s goals, preferences, routines, and level of assistance needed.

Support may include:

• Following individual support plans
• Adapting support to current needs/li>
• Documenting care and observations
• Working in line with agreed goals and routines

Support is provided in a way that respects choice, dignity, and independence.